Hotels in Florence

How to book

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.We take the privacy of your personal data very serious. Your personal information will only be used to process your booking. For more information, read Customer Care.
This site will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at MSNHotel Relais Santa Croce.
Cancellation is free of charge provided you adhere to the notification period stated in MSNHotel Relais Santa Croce cancellation policy (see "Cancellation Policy" below).

• Making your reservation is easy and safe:
  • Select your desired dates.
  • Select your desired room types (you can view the rooms descriptions and facilities by clicking on the room type).
  • Select your desired number of rooms. Then press the book now button.

Subsequently the reservation form appears and you have to confirm your booking. Immediately thereafter you will receive a printable, screen confirmation of your booking. Then, following your screen confirmation, you will receive an instant detailed email confirmation with all of the hotel's contact information and the pricing details.

If cancelled up to 2 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, 33 percent of all nights will be charged.

Hotel information

Today, Ciofi-Jacometti Palace has returned to its age-old splendour: the recent restoration work was realized while fully respecting the original architectural elements of the building, recovering the precious fabric, the period furniture and the original frescos dating back to the XVIII century. The result is a unique atmosphere, remaining intact over the centuries in which tradition and modernity live perfectly side by side. In this splendid setting, our guests will be surrounded by the full attention of our professional staff, to make your stay at Relais Santa Croce truly unforgettable.

Room information

After a day spent visiting this splendid city, relaxing in a welcoming, refined and elegant environment represents a sensation of intense pleasure for any traveller. Overlooking the Florence skyline, the Duomo (Santa Maria del Fiore) or Santa Croce Basilica, the splendid rooms of Relais Santa Croce offer its guests high quality comfort and luxury services. Each room is equipped with adjustable air conditioning, Internet via TV or on your laptop, satellite and pay TV, clothes closet, mini bar, safe deposit box. The rooms are characterized by great attention to detail: period furniture with design elements, precious fabric and luxury finishings, such as the walls decorated with boiserie panels.

Food & beverage

Simple, tasty dishes, genuine seasonal ingredients: all the authentic flavours of this splendid land, prepared to perfection by the chef in our restaurant. In a refined, tranquil atmosphere, you can discover and taste the famous Tuscan specialties: age-old recipes that require time, experience and passion, but above all, the highest quality materials. Just like the fresh ones we buy daily from the historic Sant Ambrogio Market, choosing each ingredient one by one, to guarantee a perfect final result and to offer your palate indescribable pleasure. From the many varieties of vegetables in the Tuscan kitchen to the esteemed meat from Chianina cows, necessary for the famous "Fiorentina" steak.

Cancellation policy

At least 48 hours before day of arrival, and before 16:00 local time, otherwise the hotel will charge the costs of 1 night for every three reserved nights. The hotel reserves the right to pre-authorise credit cards prior to arrival.

• Pets

Pets are not allowed.

• Children and Extra bed

All children are welcome. Extra beds are not available. There is no capacity for extra beds in the room.

• Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, 33 percent of all nights will be charged.

• Internet

Wireless internet is available in the entire hotel and is free of charge.

• Extra

VAT is included. Service charge is included. City/tourist tax is not applicable.

• Deposit

No deposit will be charged.

• Restaurant - Breakfast

Breakfast is included in the room rate.

• Parking

No parking available.

Check-in check-out

» Check-in:   07:00 -00:00
» Check-out: 12:00 -11:00

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